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I have made changes on certain names on Portal Groups and on Portal nothing changes.

Jira OrangeDoor
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May 14, 2026

I have made changes on the certain names on Portal Groups but these changes are not reflecting on the portal itself. I have checked Project Settings - Translation (since the portal is supposed to be displayed in Portuguese) but there are no flags there. Not sure what to do at this point. Can anyone help?

1 answer

1 vote
Nikola Perisic
Community Champion
May 14, 2026

Hello @Jira OrangeDoor 

In your JSM space, you need to see the option Language support instead of Translation which is under the Notifications.

Jira OrangeDoor
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I'm New Here
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May 14, 2026

I have already, and made all changes that were indicated, and even with all that, i still dont see the changes when I look at the portal...

Nikola Perisic
Community Champion
May 14, 2026

Make sure that Available to customers is toggled on.

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Jira OrangeDoor
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I'm New Here
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May 14, 2026

I dont see this option under Language Support - Can you guide me on where to find this option?

Nikola Perisic
Community Champion
May 15, 2026

@Jira OrangeDoor 

When you go to Space settings and start scrolling down, under Notification settings, you should see Language support.

Jira OrangeDoor
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I'm New Here
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May 15, 2026

Yes yes - but on that screen theres no options to select... it just shows me if theres anything relate do language translation that needs approval or actual translation.

Could it be under another section?

 

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