I don't have option to change SMTP server

[Aghiles]

Hello,

I don't have option to change de SMTP server for mine for JSM.

Can you help me to find that ?

The link Serveurs du courrier électronique sortant - Jira (atlassian.net) don't show me this option.

[Angélica Luz · Accepted solution]

Hello @Aghiles,

Thank you for reaching out to Atlassian Community!

The settings to change the outgoing email of JSM projects are different and it’s done directly in the project, but first, it’s necessary to verify the email and configure SPF and DKIM records.

For more information, please check the documentation below:

• Configure Jira Cloud to send emails on behalf of your domain

I’m sharing this documentation because the URL on your question is related to the Outgoing email. If it’s not what you meant, please, let us know more details so we can share with you the correct information.

Kind regards,
Angélica

[Aghiles]

It's ok my domain is now verified, but where can I change the jira@lescollectionneurs.atlassian.net by mine, when I send email to consumer ?

Thank you

[Angélica Luz]

Hi @Aghiles,

To change the project email you need to go to Project settings > Notifications (company-managed) or Project settings > Notifications > Notification email (team-managed).