Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

I cannot connect to Google Workspace Admin

Erik Grufman
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 27, 2023

Hi,

I want to setup our environment like described on this page: https://support.atlassian.com/provisioning-users/docs/choose-your-identity-provider/

 

I get this message:

Unable to connect to Google Workspace

This Google Workspace account is already connected to another organisation. Try reaching out to another admin, checking your other organisations, or choosing a different Google Workspace account.

 

Can you see to what environment my account (erikgrufman@happyhorizon.com) is already connected? I am not aware of that.

Look forward to hearing from you.

 

Kind regards,

Erik Grufman

1 answer

0 votes
Sam Huawey
Contributor
February 26, 2024

Same for me - we use several domains in same workspace. When I try to connect a new Jira Cloud to Google workspace I get this error. We need to have separate instances of Jira for each department in our company and just one Google workspace for all.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events