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I cannot add an organization

Elisabeth Hunt August 4, 2021

I'm trying to add an organization but the "add" button is greyed out.  Am I limited to one organization due to this being a trial?

4 answers

1 accepted

2 votes
Answer accepted
Alex Koxaras -Relational-
Community Champion
August 4, 2021

@Elisabeth Hunt in that field write the name of the organization and THEN click ADD :)

1 vote
Liam Green
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August 4, 2021

Hi @Elisabeth Hunt 

Welcome to the Community!

I'm not aware of that being a limitation - where are you trying to add the organisation?

Thanks,

Liam

0 votes
Elisabeth Hunt August 4, 2021

I went to customers,

1.jpg

Then Add organizations

2.jpg

Liam Green
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August 4, 2021

You need to type a name where it says 'Choose or create an organization'.

Then you'll get the option to add the org - once you've done that, it will show below the 'Choose...' box, and you'll be able to click Add.

Hope that helps,

Liam

Elisabeth Hunt August 4, 2021

DOH now I see it!!  Thanks Liam!

Like Liam Green likes this
0 votes
Alex Koxaras -Relational-
Community Champion
August 4, 2021

Hi @Elisabeth Hunt

No, even in trial version you may have multiple organizations. You don't have any access of adding an organization like the image below?

ADDorganizaition.png

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