The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

I can't setup CHAT in Jira Service Management

Tempin Service
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 24, 2022

hi, I tried to go the the CHAT section in Jira Service Management, but it just keeps spinning, then gives error.

see attachedScreenshot 2022-11-24 at 6.16.40 PM.pngScreenshot 2022-11-24 at 6.13.29 PM.png

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Trudy P Claspill
Community Champion
November 24, 2022

Hello @Tempin Service 

Welcome to the community.

As the message says, you need to contact Atlassian Support. This is only a user community.

A Jira or Site Administrator can open a support case with Atlassian Support at

https://support.atlassian.com/contact/#/

TAGS
AUG Leaders

Atlassian Community Events