I can't change email of a member

[Dahyun Fidel]

Hello, I try to change email adress of a member. But the person does not receive any mail to confirm the modification. 

[Fabio Racobaldo _Catworkx_ · Accepted solution]

Hi @Dahyun Fidel ,

welcome to the Atlassian community!

Please take a look to the following article that covers all possible cases https://confluence.atlassian.com/cloudkb/change-atlassian-account-email-addresses-969508513.html

Hope this helps,

Fabio

[Dahyun Fidel]

thanks ! 

[Alex Koxaras -Relational-]

Ηι @Dahyun Fidel and welcome to the community,

What do you mean by "member"? A JSM user (user with license) or a customer (no license)?

In any case I don't think it's possible to change email addresses, because they are bound to an atlassian ID.

[Dahyun Fidel]

I think I have found the solution. Thank you