I am trying to modify a drop down in a What can we help you with? to include a new option.

[kate.slott]

Hi All,

I have inherited forms that we are using for our Help Desk and need to modify the information that is in a drop down that says: What can we help you with?  I am looking to add another option for our end users to select when entering a HD ticket.  I can't for the life of me figure out where this information is stored.

[Mikael Sandberg]

It sounds like you have a select list field on the form that you need to edit. Go to Settings > Issues > Custom field and look up the field in question, and then add a new option to the configuration.