I am not login as a user in JSM instance

I have all jira and JSM permission but I am not login as a user.

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Hi @Ashok Shembde, Please check if the Jira and JSM licenses are enabled. Go to user management and confirm.

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Hi @Ashok Shembde

Welcome to the Atlassian Community!

To access the customer portal in your JSM project, navigate to Channels -> Portal. This will directly open the customer portal interface. Is this what you are looking for?

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I am not login as a user in JSM instance

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