How to upload an Email (.msg format) as attachment via REST API?

[Dr. Carl Heckmann]

Hi Everyone,

I am trying to upload an email (.msg Outlook-Format) as attachment via REST API (https://[myservicedesk].atlassian.net/rest/api/3/issue/[TICKETID]/attachments).

The Content-Type is "application/vnd.ms-outlook". I receive an error message "415 Unsupported data type".

If I upload the same file manually via the User Interface it works. If I receive this attachment via API it shows the content-type "application/vnd.ms-outlook" - so apparently it is supported by JIRA.

Thanks for your help,

Carl

[Prince Nyeche - ELFAPP · Accepted solution]

Hi @Dr. Carl Heckmann 

Can you try to add these headers as key-value pairs on postman when uploading?

"Accept": "application/json"
"X-Atlassian-Token": "no-check"

[Dr. Carl Heckmann]

Hi Prince,

thanks, but this didn't solve it. I already hat both headers in the request.

Best regards,

Carl

[Prince Nyeche - ELFAPP]

Hi @Dr. Carl Heckmann 

If those exist, can you go to the body tab on postman under form-data, select key as a file, and value should be the file you want to upload?