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How to restore a customer account

Andreas Rembow October 20, 2021

Accidentally a customer account was deleted. Is there any chance to restore the account?

1 answer

0 votes
Jack Brickey
Community Champion
October 20, 2021

Does the account show under admin > user management > Jira service management?

Andreas Rembow October 22, 2021

I'm afraid not since I deleted it 

Jack Brickey
Community Champion
October 22, 2021

And if you attempt to add the customer again it throws an error I’m guessing? Assuming so can you check to see if the user appears under the “Users” list.

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