How to replace current administrator of the space on a free plan?

[Niko Yakovetskyi]

I have only 1 user that can be a space admin under Space settings > Current users. I've added the user during first month trial and now that the trial has finished I am unable to remove or edit the permissions. Can someone help?

[Marc -Devoteam- · Accepted solution]

Hi @Niko Yakovetskyi 

In a Free subscription the are no permission settings possible.

If you have set this during trail, you can't remove this.

Your only option is to move to a paid subscription and then remove the permission and switch back to a free subscription.

/manage-your-bill-for-atlassian-plans 

[Niko Yakovetskyi]

No other way? Would I be able to ask support team to change that for me?

[Arkadiusz Wroblewski]

Support doesn´t do these things like ingerenting into Administration.

[Marc -Devoteam-]

Hi @Niko Yakovetskyi 

No they would not, as this is a setting in an instance, that is set as Free, this can only be adjusted when a (trail) paid plan is active.

[Arkadiusz Wroblewski]

Hello @Niko Yakovetskyi 

On free subscriptions, altering permissions is not possible.

You must give Administrator Access to another person or upgrade if you need flexibility again.

Best,

Arek🤠