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Hey team, another day another question!
I have a JSM stander licence in my ORG. I want to do such a kind of configuration that customers can able to search all requests from the portal itself or able to see via URL from the portal side.
Hi @meet.darji
Seems the only option is if you add the customer to the same organization.
https://community.atlassian.com/t5/Jira-Service-Management/How-to-make-all-issues-viewable-to-customers/qaq-p/2128521
Regards
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