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How to pin "Resolution" field in Jira?

Jimmy Trivedi
Contributor
September 16, 2021

I can able to pin Due date, labels, Request Type, etc. But there is no option related to Resolution.

2 answers

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Answer accepted
Jack Brickey
Community Champion
September 16, 2021

Are you using CMP or TMP projects? Do you want the resolution to simply be set to Done when an issue is closed or do you want the user to be able to select the resolution value when transitioning to closed?

Jimmy Trivedi
Contributor
September 19, 2021

When my issue is done, resolution should be resolved.

Jack Brickey
Community Champion
September 19, 2021

Then I would suggest editing the workflow and adding a post function to the transition to done. You can set the resolution field to resolved using this post function.

Jimmy Trivedi
Contributor
September 19, 2021

That I already did. I think our discussion is going wrong direction. I'm asking that how can I PIN the resolution field?

 

PFB similar:

Screenshot 2021-09-19 at 17.23.11.png

Jack Brickey
Community Champion
September 19, 2021

Oh I see. You can’t pin it. The resolution Field, at least in the new issue of you will appear only after an issue is in a done status. It will appear just to the right of the status itself. As illustrated below.

1AC1FC22-D1F3-4823-AB20-74B609897ED6.jpeg

0 votes
Jimmy Trivedi
Contributor
September 19, 2021

Thanks!

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