How to make tickets Log work chargeable and non chargeable

[Anwar]

Hello Folks,

We are using Jira Service Management (Cloud) version. Our agents log the work in the tickets.

Is there a way in Jira to set certain log works are chargeable?

Or is there any App which can help us achieve this?

Thanks in advance,
Anwar Shaikh

[robert Mugabuhamye · Accepted solution]

hello @Anwar ,

By default you wont be able to do that, but apps like tempo - timesheet can help 

https://help.tempo.io/cloud/en/tempo-timesheets/get-started-with-tempo-timesheets/track-billable-hours-for-invoicing.html#:~:text=Tempo%20Timesheets%20is%20the%20ideal,can%20be%20used%20for%20invoicing.

[Anwar]

Thanks @robert Mugabuhamye for the link.

It is something near to our needs.