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How to make dynamic templates based on dropdown selection

Joe LoPresto
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October 21, 2024

How can I create a template which includes a drop down. Which depending on what is selected changes the fields below?

For example a forum is for Customer Credit limits the top drop down will be "Is this a new customer?" Yes or No for drop downs but depending on which is selected different fields will generate.

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Christopher Yen
Community Champion
October 21, 2024

Hi @Joe LoPresto welcome to the community! You're going to want to familiarize yourself with the Forms functionality in JSM

 

What you described can be done using what are called sections in forms. Below is an example of when a customer selects that their access request is for Tableau then additional fields in sections are shown to the customer. 

2024-10-21 16_42_26-Edit form - Accounts, Permissions, Application Installs - Jira.png

 

hopefully this helps, let me know if you have questions

Joe LoPresto
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 21, 2024

Exactly what I was asking for. Thank you so much!

Like Christopher Yen likes this

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