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How to integrate local Mail ID with JIRA support mail id (i.e. support@umlsalesforce.atlassian.net)

UML IT SUPPORT
UML IT SUPPORT
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December 22, 2023

Dear Team,

We are now using mail id for support call: support@umlsalesforce.atlassian.net.

We want to integrate that support mail id with our organization support mail id: support@ushamartin.co.in.

So that user will send SR request to our company mail id, rather than Atlassian mail id.

 

Please help with needful suggestion and documentation.

 

Thanks and Regards,

Subrata

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Mayuresh Kamble
Mayuresh Kamble
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December 22, 2023

Hi @UML IT SUPPORT ,

Welcome to the Community!

I think this Documentation can help you to add custom email account to the service project.

Regards,
Mayuresh

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