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How to integrate Icinga2 with JSM?

Ina Teichrib
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August 18, 2025

Hi,

I followed the steps from https://support.atlassian.com/jira-service-management-cloud/docs/integrate-with-icinga-2/#Configure-the-Jira-Service-Management-plugin-in-Icinga-2 .

I wanted to test the integration with

"sudo /home/jsm/jec/scripts/send2jsm -entityType=host -t=PROBLEM -hs=DOWN -hn=test_host"

In the log I get the error message:

"2025-08-18 09:23:33.836 ERROR [HostName: test_host, HostState: DOWN]Failed to post data from Icinga to JSM Post "https://api.atlassian.com/jsm/ops/integration/v1/json/integrations/webhooks/icinga2?apiKey=XXX/jsm/ops/integration/v1/json/icinga2": read tcp X.X.X.X:XXXX->X.X.X.X:443: read: connection reset by peer"

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Ina Teichrib
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 18, 2025

Nevermind, our Firewall is blocking.

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