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How to import Excel sheet data of hardware into Assets

Deleted user
May 9, 2023

I want to import the following hardware data into the Asset database in Jira.

Schermafbeelding 2023-05-09 113048.png

How is it possible by also making object attributes of the headers above..?

 

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Kai Becker
Community Champion
May 9, 2023

Hi Jeremy,

here is a guide on how to import data into Assets: https://support.atlassian.com/jira-service-management-cloud/docs/prepare-your-data-for-importing-into-assets/

Best way in my opinion would be to create your structure manually, meaning the relevant object types with their respective attributes from your table rows.

After that you can create an import job. Please be aware that only csv and no xlsx files are supported.

Deleted user
May 10, 2023

Hi @Kai Becker,

I did, but it gives the following result.

Schermafbeelding 2023-05-10 102110.png

The options yes/no are imported in the title and the attributes aren't selected...

Do you have a solution for this? Thanks!!

Kai Becker
Community Champion
May 10, 2023

Hi @[deleted] 

looks like you selected the wrong delimiter. Your CSV file has ; between the words.

I guess Jira selected , by default?

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