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How to hide the optional tag

s sb
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January 9, 2024

Screenshot 2024-01-09 163957.png

Hello everyone, I am wondering if it is possible to hide the "(optional)" tag in Jira Service Management when creating an issue.

I am aware that I can change the field to "required" in order to remove the "(optional)" tag, but I have other hidden selections and therefore cannot make the field required. The field needs to remain optional, but I simply do not want to display the "(optional)" label.

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Marc - Devoteam
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January 9, 2024

Hi @s sb 

Welcome to the community.

Currently this can't be done in Cloud on server/DC tis could be done with the marketplace app" Extension for Jira Service Desk.

The hide options in the app are rather not available in Cloud.

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