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How to hide signatures from Jira Service Management

Tiago Costa
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August 3, 2023

Hello, I'm trying to remove/hide all signatures from tickets but I can't find the option to hide it.

Anyone can help me?

 

Thanks.

 

I have a paid version of Jira.

2 answers

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0 votes
Tiago Costa
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August 3, 2023

Hi Dave, I meant clients email signatures.

Kris Dewachter
Community Champion
August 3, 2023

Hi @AGT Online ,

Have a look at this documentation : https://support.atlassian.com/jira-service-management-cloud/docs/hide-email-signatures-in-the-issue-view-and-portals/

This allows you to hide signatures from imported emails.

Best regards,

Kris

0 votes
Dave Mathijs
Community Champion
August 3, 2023

HI @AGT Online welcome to the Atlassian Community!

Do you mean this footer:


Get Jira notifications on your phone! Download the Jira Cloud app for Android or iOS.

Manage notifications  •  Give feedback  •  Privacy policy


You cannot/may not remove this, this is part of the terms of use of Jira.

Dave Mathijs
Community Champion
August 3, 2023

@AGT Online 

Thanks for the clarification, have a look at this documentation article:

Create and edit the content of your customer notifications

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