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How to hide old comments automatically

Daro
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July 18, 2023

We want to give an access to Jira for our customers and hide old comments to tasks where we have more than 20 000. We know how to do manually, but because the number of comments is huge we have to find a way to do it automatically. Is there any tool which can help up to hide the comments automatically not only for new comments but also for previous when our client will get an access to our Jira? 

1 answer

1 vote
Aron Gombas _Midori_
Community Champion
July 18, 2023

You can reduce the visibility of each comment to certain users or groups.

Also, you can use the Jira Cloud REST API to modify the visibility, so it is possible to iterate over the old comments and hide them from customers.

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