The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How to hide old comments automatically

Daro
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 18, 2023

We want to give an access to Jira for our customers and hide old comments to tasks where we have more than 20 000. We know how to do manually, but because the number of comments is huge we have to find a way to do it automatically. Is there any tool which can help up to hide the comments automatically not only for new comments but also for previous when our client will get an access to our Jira? 

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Aron Gombas _Midori_
Community Champion
July 18, 2023

You can reduce the visibility of each comment to certain users or groups.

Also, you can use the Jira Cloud REST API to modify the visibility, so it is possible to iterate over the old comments and hide them from customers.

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events