How to get "never seen on the site" user in a "user picker" type field

[Yoann HEYMANN]

Hi all, 

I use in a form a "user picker" type field to find correct user name.

For all connected user, this field is functionnal.

But for new users, I have a 'no match found" answer.

User is present in my user list but is notify as "never seen on the site".

How I can do ?

Thanks to you.

[Dave Mathijs · Accepted solution]

Hi @Yoann HEYMANN , to my knowledge you won't be able to select this user as long as they haven't logged on to the site.

[Yoann HEYMANN]

Thank you for your feedback Dave.
Our instance is configured with Jira Access, our users are automatically provisioned in the tool. Do you know if there is a way to access a global list of users? Through a JQL query and a variable, for example?