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How to get in contact with Atlassian Support team via call

Harshveer Kaur
March 23, 2026

Hi all,

I need to know how I can get in contact with someone from Support team.

Have few questions related to billing of Atlassian products. Need to be on call for that. Any idea how I can get in touch with support team?

Thank you

3 answers

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4 votes
Answer accepted
Kai Krause
Community Champion
March 23, 2026

Hi,

contact the support via portal and ask afor a call. They will provide you possible meeting slots.

Atlassian Support

BR
Kai 

2 votes
Gunjan Kumar
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March 23, 2026

Hi @Harshveer Kaur 

To get help from Atlassian support for billing, just go to their support contact page, select “Billing, payments & pricing,” and submit your request.

https://support.atlassian.com/contact

0 votes
Arkadiusz Wroblewski
Community Champion
March 23, 2026

Hello @Harshveer Kaur 

You can´t in Advance. You must first raise Request, and then make Appointment.

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