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How to get Visibility of support team details & project name in customer portal request form

Rupali Mohanty
February 7, 2024

Visibility of support team details & project name in customer portal request form

2 answers

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Rupali Mohanty
February 11, 2024

HI Laura,

I have already tried the above solution. I just want to give them visibility but in the request form i am getting the form fields where i don not want this things to be filled by customer. I have highlighted my queryVisibility1.png

0 votes
Rupali Mohanty
February 8, 2024

Hi Laura

Can we add Assignee group name & project name visibility here. 

Screen shot provided.

ticket visibility.png

DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

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