How to extract time to resolution value from a filter

Hi Atlassian Community,

I've created a filter which is allowing me to get all data (including the time to resolution, based on a SLA) of my tickets.

When I try ta make an extract CSV (current or all fields), the field 'time to resolution' is not visible in the csv file.

I need to get a report with the resolution time for each ticket.

How it's possible?

Thanks and best regards,

Simon

1 answer

0 votes

Hi @[deleted]

Please refer to Jack Brickley's answer with links to the feature request and an addon.

Hope this helps

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