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How to export templates?

Rodrigo Ortega Reyna
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June 3, 2025

How can I export the templates I've created? I've been looking around the web and there is no information whatsoever about this. 

The templates I'm referring to are the ones used to reply either to customers and internal notes.

Untitled.png

Thanks in advance for your help!

1 answer

2 votes
Mikael Sandberg
Community Champion
June 3, 2025

Hi @Rodrigo Ortega Reyna,

Welcome to Atlassian Community!

Based on the screenshot it looks like you are using Canned Responses Pro Templates for Jira app, and you can find the documentation for how to import/export templates here.

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