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How to enable Captcha for customer portal on cloud

Juan Agustin Lemos
Juan Agustin Lemos
August 7, 2023

We have a free portal (it is not necessary to access with a username/password to create issues) and we would like to be able to show a capcha to prevent a boot from creating issues and carrying out an attack

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Ismael Garcia
Ismael Garcia
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March 12, 2025

I have the same need and haven't been able to find a way to enable this for open customer portal, so it would require Captcha on submitting requests.

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Anne BEGHIN
Anne BEGHIN
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October 20, 2023

Hello community, we have a similar need : a customer portal facing end customers (hence withour requiring a login). How could we enable capcha to prevent intrusions? Any idea please?

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Jira Service Management
Jira Service Management
DEPLOYMENT TYPE
CLOUD
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AUG Leaders

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