How to edit Issue pages with radial buttons

[Soraya McKee]

My company is currently using JIRA Service Desk, and there are customizations with radial buttons for the selection of Employee, Contractor, Third Party. I'd attach a screenshot, but my laptop is thwarting me.

Now that we are working toward our migration to JIRA Service Management in the cloud, we'd like to duplicate some aspects of our previous Help Center Issue entry with the same radial buttons. I can see date selectors and such, but no radial buttons to use.

Thank you for your assistance.

[Alex Koxaras -Relational- · Accepted solution]

Hi @Soraya McKee 

You mean radio buttons like the ones below?

[Soraya McKee]

Yes! Those! How do I get there, please?

[Alex Koxaras -Relational-]

• Cog
• Issues
• Custom Fields
  • Create custom field

Keep in mind that once you create that field, you have to add it to the appropriate screens you want.

[Alex Koxaras -Relational-]

@Soraya McKee feel free to accept this answer, in order to help other people in the community to find the right answers.

Thanx!

[Soraya McKee]

Thanks for your help! Too bad I can't work directly with you on this effort.

Cheers!

[Alex Koxaras -Relational-]

LoL :)

No worries! Let me know if you need something else!

[Soraya McKee]

@Alex Koxaras -Relational-  how do I get my  new field onto my Help Center screen?

Sorry for being such a noob.

[Alex Koxaras -Relational-]

In your portal you create your request types. 

Within  your request types,  you configure your fields. This is were you place your field.