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How to do Jira mail automation to one email for several projects?

DE- Operations Hub
DE- Operations Hub
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July 9, 2024

I want to receive incoming mails to only one email but I have several projects running. When automating mails to create issues automatically it can't be done. how to resolve it?

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Jack Brickey
Jack Brickey
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July 9, 2024

Hi @DE- Operations Hub , in JSM requests by email are done with a dedicated email per project. You cannot use a single email across multiple projects. 

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Jira Service Management
Jira Service Management
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FREE
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Product Admin
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