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How to create only two user choice in field in org

Abilash
Contributor
June 17, 2026

we have 3 departments ,finance,hr,IT.my concern is that should create finance field with two mandatory users only show,same for other also.while user raise ticket.
which field to be used

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Marc -Devoteam-
Community Champion
June 17, 2026

Hi @Abilash 

Can you provide some more context, please?

I can't make up from this post what your need or concern is.

Abilash
Contributor
June 17, 2026

Hi @Marc -Devoteam- ,thanks for quick response every time,

i want field with only mandatory two users to select, find the below image that Finance created with checkbox field,another down with multiuser list field.my concern is that i should get only two user list,only one to be selected but it should not show all users list in org .which field to be used to get like that.image (29).png

Marc -Devoteam-
Community Champion
June 17, 2026

Hi @Abilash 

You have options.

Create in Atlassian Administration of your Cloud instance a group for Finance, add the users related to Finance in this group.

Then on the field context of the custom field, set User Filtering and add only this group.

Creating a User picker field will by default list all user active in your system.

You can not influence this based on a checkbox option field on your create screen/ request

Or if you want this to be done and use the same field for multiple departments, start using Assets.  

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Abilash
Contributor
June 17, 2026

Hi @Marc -Devoteam- ,

It’s resolved now. I am a beginner in Jira in my organization and have started learning new things. Every time I raise any issue in the community, you are the first person to respond, and it helps me a lot. Thank you very much for your continuous support.

Like Marc -Devoteam- likes this

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