How to configure default organization

[Mathieu Habera]

Hello,

One of our client wants that when he creates a ticket, his organization is set by default:

Thank for your help.

Regards

[Fabio Racobaldo _Catworkx_]

Hi @Mathieu Habera and welcome,

if you go under  Settings > Products > Configuration you can define a default behaviour for that

Keep in mind that this is a settings for all customers and not related to a specific one.

Hope this helps,

Fabio

[Mathieu Habera]

Hello,

I have no access to that settings page. Where can I find it?

Thx

[Fabio Racobaldo _Catworkx_]

You need to ask to a JIRA Sys Admin within your organization.