The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How to change the default approval?

Nada Alahmadi
June 3, 2023

Hello

When any user submits a request I need the approval from their head of the department not the manager

And some users their manager is the head of the department

Is there a way to accomplish that?

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Minh Nhat
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
June 5, 2023

Hi @Nada Alahmadi 

You can use Automation to set the approver based on the custom field that you create for approvers from the head of department 

Hope this helps. 

Regards, 

Nhat Tu 

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events