How to change "Share with" mandatory field in Request form on the portal?

[Vera Valshonok]

When creating a request on the portal, after a summary field there is a Share with mandatory field. It gives me an option to mark 1. Share with no one or 2. (set by default somehow) Share with the other connection request..

How can I fix it and what does it mean? I don't want to share the request from one request type with the other.

[Fernando Eugênio da Silva · Accepted solution]

@Vera Valshonok 

This happens because your service project uses 'Organization' on the customer section and you're participating one of these Organizations.

To see the Organizations, take these steps: Open your project > In the left menu, select 'Customers'. You will see the Organizations created for your project and will see the users participants of these organizations.

See more about Organizations and how to manage in this page: Group customers into organizations

Regards,

Fernando

[Vera Valshonok]

@Fernando Eugênio da Silva 

Thank you for the helpful answer!