How to calculate avg hrs into days in report

Somnath Raveenthiran
Contributor
June 22, 2023

Screenshot 2023-06-22 112650.jpg

2 answers

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1 vote
Answer accepted
Danut M _StonikByte_
Atlassian Partner
June 22, 2023

Hi @Somnath Raveenthiran,

Our Great Gadgets app offers charts that can calculate and display such numbers in hour, days or minutes (it is configurable).

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Take a look over this article from our blog: An effective dashboard for Service Desk and Customer Support teams in Jira Service Management

As you will see, with this app you can track a lot of useful metrics for JSM. It is much powerful than the Jira reports. 

If you have any questions, don't hesitate to contact us at support@stonikbyte.com.

Thank you,

Danut M.

1 vote
Gaurav
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 22, 2023

Hello @Somnath Raveenthiran 

Kindly explain and elaborate on the use case/requirements of the report. This will enable us (me or others) to help you with the scenario.

--GG

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