How to block transition from one status to another when I use the All option?

[rangel de oliveira machado]

Good Morning!

I need to block transition from a certain status to another that uses the All option.

The status "UNDER ANALYZING PRODUCTS" cannot transition to "PROJECT COMMITTEE" which uses the All option to allow all other statuses to transition through it.

[Joseph Chung Yin · Accepted solution]

@rangel de oliveira machado -

You will need to remove the "ALL" configuration against the status where you want to block transition from your other status.  Or, you will need to update the "All" status transition by adding in "Conditions" setup.

Ideally, one should always think to determine if "ALL" transition should be utilized or not, because by default it means that the status can be transition into from all other statuses in the WF.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

[rangel de oliveira machado]