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How to automate same issues into one ticket

laura_magudha
laura_magudha
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December 19, 2023

How do i merge same issue to view as one ticket ,

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Dan Breyen
Dan Breyen
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December 19, 2023

Hi @laura_magudha welcome to the community.  In the delivered application, I'm not aware of  a way to merge tickets.  I decided I wouldn't want to merge the tickets on my site anyway, especially if they were reported from multiple people.  I'm just picking one and running with that, linking the two together for tracking purposes, and then Resolving the other.

There might be some add on App that would let you do that, but I'm not sure.

Hope that helps.

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ahmad hassan
ahmad hassan December 20, 2023

sure

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