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How to assign MS Teams for Jira Cloud to user's Jira account?

Pavol Skokan
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July 27, 2021

I see MS Teams for Jira Cloud in Jira Service Management -> Managed applications. 

But when connecting from MS Teams authentication does not finish and I don't see any option how to assign this application to my account.

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Move Work Forward
Atlassian Partner
July 28, 2021

Hi @Pavol Skokan 

Thanks for asking.

I am not sure I fully understand your problem. You either need to provide more details here or schedule a zoom call with us - https://www.moveworkforward.com/microsoft-teams-atlassian-consultation

Regards,

Leo

Pavol Skokan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 28, 2021

Hi Leo,
Thank you very much for your offer of meeting.

In the mean time I found that if I create issue in Jira Service Desk from MS Teams via Internet browser the authentication works correctly. The issue with authentication is only while I am authenticating during issue creation from MS Teams desktop application.

Best regards,

Pavol

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