Hi, I'm attempting to move my assignment on a service request with approvals to the person taking over my role.
Essentially, we use this request for travel requests, and once approved by a supervisor, they get assigned and sent to myself. How do I edit this so that instead of the automatic assigning going to me, it goes to someone else?
I have admin permissions but can't seem to edit anything in regards to 'Assignee'.
Anyone got any tips?
Hi Grace - Welcome to the Atlassian Community!
You can do this with an automation room, and a sign a ticket to a project role.
Thanks John!
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