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How do you link an asset to a service request?

Keith Perry
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December 15, 2024

Hi community;

how do you raise service requests/incident against assets?

thanks 

1 answer

1 vote
Walter Buggenhout
Community Champion
December 15, 2024

Hi @Keith Perry and welcome to the Community!

To raise service requests about assets, you'll need to set up one or more Asset objects custom field(s). These can then be added to your request form(s), so users raising a request are enabled to select the assets with their requests.

Hope this helps! 

Keith Perry
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 15, 2024

Thank you sir

Like Walter Buggenhout likes this
Walter Buggenhout
Community Champion
December 15, 2024

You're welcome, @Keith Perry! If my answer was helpful, consider marking it as an accepted answer. That makes it easier to find for people looking for similar solutions!

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