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How do I remove a cloud instance from my account (xxx.atlassian.net)?

Jasmin Koolipurackal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 17, 2025

There are several cloud instances created on our account and I need to know how I can easily remove them. Thanks!

2 answers

2 votes
Prachi Bolar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 17, 2025

Hello 

Welcome to community :) 

Here is the link that can help : https://support.atlassian.com/atlassian-cloud/kb/reset-and-delete-all-data-from-your-cloud-site/

 

Thank You,

Prachi

 

0 votes
Marc - Devoteam
Rising Star
Rising Star
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June 17, 2025

Hi @Jasmin Koolipurackal 

AS an org admin you can grant yourself access to those instances and then remove the apps on the instances and remove the cloud instance.

Jasmin Koolipurackal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 17, 2025

Thanks Marc! What are the steps to follow to remove the cloud instance?

Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 17, 2025

Hi @Jasmin Koolipurackal 

See delete-an-atlassian-organization , this will also include articles on deleting products (apps).

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