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How do I remove a Slack channel from the list of request channels?

Randall Kahler
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July 11, 2023

I'd like to temporarily disable the emoji react ticket creation workflow for a specific request channel. I can't change the emoji selection (make it something other than the ticket emoji), and I can't seem to be able to remove the request channel from the list via the Chat configuration in JSM. Can I just remove the Assist app user from that channel? Will that work?

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Randall Kahler
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 11, 2023

I think I answered my own question - using the /remove command to remove Assist did seem to remove it from the request channels list.

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