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How do I include resolved requests in queue?

Michael Henshaw
Michael Henshaw
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March 21, 2023

I have an open request queue, and also a total request queue. I want to be able to include all requests, including "to do", "in progress" and "resolved" in the queue. 

Can anyone help this new user?

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Sayed Bares [ServiceRocket]
Sayed Bares [ServiceRocket]
Community Champion
March 21, 2023

Welcome to the community @Michael Henshaw !

You will just need to edit your queue ( ... > Edit Queue) and remove everything from Filter By and click "Save". This way all issues will be shown.

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I hope it helps

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