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How do I delete an issue type from the admin portal?

Jonathan G.
August 10, 2021

Screen Shot 2021-08-10 at 3.37.12 PM.png

I want to get rid of the "Changes" queue because it is not useful for my specific requirements. Ive been searching through the settings and internet to find out how I can delete it but I have not found any useful information.

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Mikael Sandberg
Community Champion
August 10, 2021

Hi @Jonathan G.,

Welcome to Atlassian Community!

At the moment you cannot remove specific request categories in a JSM project that is based on the ITSM template. Your only option right now would be to create a new project that is based on one of the other JSM templates.

There is a new feature coming that would allow you to turn the changes off for example, as long as you remove any request types associated with it.

Jonathan G.
August 10, 2021

Hello @Mikael Sandberg 

Thank you for your response. Thats unfortunate that it cannot be changed after the project creation but I really appreciate your help.

Have a great day!

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