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How do I block the approval of a ticket outside of the allowed hours?

Smin July 29, 2025

I need to block the approval of a change when it is outside the allowed execution deadline. But I don't have the script runner. I need to do this with automation, transition, or some other way.

2 answers

3 votes
Mikael Sandberg
Community Champion
July 29, 2025

Hi @Smin,

Welcome to Atlassian Community!

You can do this with a status that only allows automations to transition to it and then use an automation to do the transition if the change is outside of the deadline. You also have a second automation that transitions out of the status if the change is updated with a date that is within the deadline to allow it to be approved or not. 

Smin July 29, 2025

TKS. Vou testar aqui

2 votes
Joseph Chung Yin
Community Champion
July 29, 2025

@Smin -

Welcome to the community.

I agreed with @Mikael Sandberg and want to add if you use automation to transition issues, then you should add in the condition in the WF against any users who will conduct the WF transition in the UI since the WF transition is done by the automation.

Hope this also helps.

Best, Joseph Chung Yin

Smin July 29, 2025

tKS. I will test here

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