I am trying to set up a group to allow all portal user with in a project to see each other's tickets. In the portal itself, at the top there is a "requests" button that splits into 2 choice's "Created by Me" and "All". How do i set it up to all users to see each other's tickets when they select "all" in that project?
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Consider making use of Organizations. If you add users under a given organization then JSM provides the mechanism to share issues for all users under that organization. add-an-organization-to-a-service-project
Please also reference the sharing options under project settings > customer permissions.
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