How can a User of a Project view list of ticket and filter by PRIORITY ( highest, high etc) - they can only filter by ticket number now. I need to add Priority
Welcome to the Community!
If you go to your portal, and click requests at the top, on the page that opens up, click customize on the right
You can add priority to the list.
Users cannot filter on it, but they can 'sort by' by simply clicking on priority:
Hope that helps!
Liam
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