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How can a User of a Project view list of ticket and filter by PRIORITY ( highest, high etc)

Tessa Varnava
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August 9, 2021

How can a User of a Project view list of ticket and filter by PRIORITY ( highest, high etc) - they can only filter by ticket number now. I need to add Priority typ.PNG

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Liam Green
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August 9, 2021

Hi @Tessa Varnava 

Welcome to the Community!

If you go to your portal, and click requests at the top, on the page that opens up, click customize on the right

image.png

You can add priority to the list.

Users cannot filter on it, but they can 'sort by' by simply clicking on priority:

image.png

Hope that helps!

Liam

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