How can I update a customer submitted field from a request?
MJCorcoran
Contributor
I need to correct several values entered through a Jira request. These user errors occurred in drop down fields. Some of my fields can be changed in the agent view (see image), some cannot. Why would some seemingly similar fields be editable and other not? Is there another way to edit the fields outside of the agent view? I've tried the agent view and trying to edit in a filter. They are both custom fields.
