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How can I remove the "similar requests" drop down from a JSD form?

james
July 1, 2024

The similar requests drop down appears for all forms I create in Jira Service Desk. This would be a really great function if I could configure how it works, but this does not seem to be possible.

In this case I would like to remove it from my forms, but I cannot find out how to do this.

Any easy way of doing this?

1 answer

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4 votes
Answer accepted
Rudy Holtkamp
Community Champion
July 1, 2024

hi @james 

Go to your project settings > feature > Feature lab > Similar requests panel and switch it off.

image.png

That's it

Rudy

james
July 1, 2024

Many thanks @Rudy Holtkamp !

Like • Rudy Holtkamp likes this
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