Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How can I give my client access to view all JIRA Service Desk requests for their project?

Преображенка ПервыйБит
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 18, 2019

Hello, I have one JIRA service desk project in my JIRA instance (server hosted) and I want my client to be able to see all requests (read only) that have been created on behalf of that project through the Service Desk Portal - not JUST the ones they created.

1 answer

1 accepted

2 votes
Answer accepted
Tansu Akdeniz
Community Champion
February 18, 2019

Hi @Преображенка ПервыйБит ,

Welcome to community.

If you add organization to the tickets, all users within an organization can see their tickets in customer portal. Also you can use request participants field to make issues visible.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events