How can I get list of tickets raised by an Inactive customer

[Srujan kumar]

We have few customers raised tickets in a project and now we want to filter those tickets and now these customers are not part of the organization/Project. They are completely Inactive now. Help me out in getting out of this in filtering those tickets with the help of JQL or if else any other way would work as well.

Thank you in advance.

[John Funk · Accepted solution]

Hi Srujan,

Try this: reporter in (inactiveUsers()) and statusCategory != Done